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weddingbunchesandblooms.com.au
Fresh and Quality Artificial Flowers

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HOW TO PLACE AN ORDER

First it is best to make an appointment with me or if you are not in Adelaide email me pictures of what you are after and work out what flowers you would like for your wedding or event and I can work out a complete quote for you. From there you will be sent an email with your quote and all the details you will need to go forward with your order.

For Fresh Weddings and Events you will need to book me for this date so a non refundable 20% deposit will be required to secure the date. I do not like to double book so it is best to pay the deposit and secure the date as quickly as possible. Full payment of the flowers will be required at least two weeks prior to the event to finalize your order.

For Artificial Weddings and Events these do not require a date to be booked quite so much so you need to be ordering your flowers with at least 4 months spare before the Wedding to give time to purchase the flowers in and make them up so I can get them to you. Artificial wedding flowers require a 40% non refundable deposit to start purchasing and making your flowers, full payment is required before they are posted or delivered. If you have purchased flowers as a part of a package deal and they have been discounted you will be required to pay in full at time of ordering.

Payments
You are able to pay via Direct Deposit or Cash, Paypal is available and will incur a 2.4% surcharge to cover fees.

Postage or Collection
Depending on if your flowers are fresh or artificial, if you are local or interstate or overseas will determine the way you will want to receive your flowers. If postage is required or delivery this will be worked out at the point of your quote so you are fully informed of all costs. Please note I do not make profit on postage or delivery so you should expect a realistic price for this. For postage of artificial flowers you will be sent a tracking number so you can track your parcel from start to finish.

If you live in Adelaide you are welcome to collect the flowers.

What if I get the item in the post and it is damaged?
To be honest this has never actually happened before I have sent out literally thousands of flowers worldwide over the past 12 years of  weddingbunchesandblooms and not had any damaged flowers. I package items very well and it is very unlikely that this will occur artificial flowers are very robust, but if it does occur you need to send me pictures of the damaged item within 24 hours of receiving the package (delivery time from aust post tracking) and I will work it out from there, for example if you have ordered a flower arrangement and the ceramic vase is broken I will send a new one in the post straight away for you to place the arrangement into. There is often a simple fix for things like this. All items are sent with tracking so that I can see where the item is and when it has been received by you and I will give you this tracking information so you can track your purchase at your end also.

What if I get the item and I don’t like it?
I would request that you choose carefully as I do not offer a refund simply because you have changed your mind. I always send you pictures of your flowers before I post or deliver them so you will have a good idea of what they look like before they are sent. I stand behind the products I sell and use I only use high quality flowers and I am a highly qualified florist with many many years experience so it would be unlikely that you feel that you got something different to what you saw in the pictures as the pictures will be of the actual flowers you are purchasing.

Do you custom make flowers if I send you a picture of what I am after?
Yes if you would like to send me pics of what you are after or a description of what you would like this is helpful, and a list of items you are wanting for your wedding party. A wedding date and location are very helpful too.

 

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